The changeover began in January with the dispatch of 2.8 million transitional bills, Billag wrote in a statement. The first annual bills were then sent out: 250,000 each at the beginning of February, March and April. The changeover will be completed at the end of the year. Three months after the start, the company draws the following balance:
Around 4 percent want to pay with three-month bill
It is still possible to pay every three months. To do this, customers must contact Billag. In the first two weeks of the year, Billag received up to 12,000 calls per day. After that, they leveled off again at the previous average of 2'000 calls per day. Most of the calls were about switching to the three-month bill. The majority of those switching preferred the three-month bill with the two-franc surcharge. Overall, around 110,000 customers, or around four percent, requested the three-month bill in the first quarter. This figure is expected to rise to 200,000 by the end of the year.
Very good willingness to pay
The fact that the annual financial statements are well accepted is also reflected in the willingness to pay. In the first quarter, 454 million Swiss francs have already been paid in. The amount is higher than in the first quarter of the previous year, due to the transitional invoices that were all sent out in January. Another reason is that many do not exhaust the payment deadline.
Savings of 10 million are achieved
The savings of ten million Swiss francs per year expected after completion of the changeover, i.e. from 2012, can be realized. In the changeover year itself, the savings will amount to eight million. After deducting the initial costs of six million (ensuring customer service, legal collection, IT systems), there will be net savings of two million francs in 2011. The savings will benefit SRG and the private broadcasters. In return, the Federal Council has waived a fee increase.