Jamba subscription instead of free ringtone

The Foundation for Consumer Protection has successfully filed a complaint with the Fair Trading Commission regarding opaque practices by the ringtone provider Jamba.

The Commission for Fairness in the
commercial advertising reprimands the ringtone provider Jamba. The foundation
for Consumer Protection (SKS) had complained that Jamba.ch was offering a
Click on "Yes, I
would like to save" in the "Free ringtone" section to a
paid subscription, which also changed every month.
automatically renewed. "Anyone who wanted to order a ringtone for free,
had to buy a subscription," says the SKS. The Fairness Commission has now
decided that this was misleading and deceptive, announced the
Foundation with: "Jamba has tried to use unfair sales methods to
money out of the pockets of young people and children
draw." The Fair Trading Commission shares this view: "The
The procedure is particularly
problematic, as the Jamba website primarily targets young people and children.
address. The SKS does not consider this business practice to be
is an exception. In the booming industry of
Ringtone providers are opaque
Contract terms and penetrating advertising strategies are the rule.
Jamba denies the accusation that the purchase of a free ringtone is
linked to the ordering of a subscription. The
Fairness Commission had also merely reprimanded the company,
that the process for obtaining this free tone is not yet
transparent enough, the SDA news agency quotes from a
Announcement. Jamba is examining legal measures against the "inaccurate
SKS's "presentation" and against the Commission's decision. This
did not wish to comment to the SDA, as the deadline for lodging a complaint had expired.
against the decision has not yet expired.

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