The black box principle: why mistakes help us move forward

Management literature often emphasizes how important it is to learn from mistakes. The early and constant creation of prototypes in design thinking serves the goal of quickly discovering and eliminating errors. Learning is hardly possible without making mistakes. And yet mistakes are often stigmatized, equated with failure and therefore covered up and denied. Where this happens, it is not possible to learn from mistakes and nothing can be improved. Matthew Syed shows why mistakes and dealing with them openly are so important. He also traces the motives behind denial and cites many dramatic examples of its devastating consequences. He uses aviation as a model for systematic learning from mistakes. Only by thoroughly analyzing every mistake and suspicious event was it able to achieve its current level of safety. The black box, in many cases the only "surviving" witness to a crash, plays an important role in this. One can only hope that it will bring about one or two changes that could ultimately save lives, for example in the healthcare sector. getAbstract recommends the book to everyone, because we all make mistakes and everyone should understand what they are good for.getAbstract rating: 8Feasibility: 7   Degree of innovation: 7Style: 9

Publisher: dtv VerlagsgesellschaftYear of publication: 2016Pages: 360ISBN: 9783423261302