Nexum launches chatbot on virtual reality
A new chatbot from Nexum Switzerland provides interesting facts about virtual and augmented reality and helps the team handle customer inquiries related to these new technologies.
The chatbot informs about the most exciting business cases and application areas in the fields of virtual reality and augmented reality and holds interesting knowledge. It also offers a useful overview of the most important devices and systems, surprises with links to videos, and captivates its users with facts about the gripping history of virtual reality and its protagonists.
Communication with the bot takes place via various selection menus, which lead it to the respective information or external links - however, an open dialog with the bot is not intended. "We use the bot style as an innovative and appropriate form of storytelling. We believe that the playful yet clearly structured way in which the bot introduces its users to the topic of virtual reality meets a concrete customer need," says Nicola Schlup, Managing Director of Nexum Switzerland, about the recently launched bot. The selection and depth of the prepared information also corresponds pretty closely to the questions that Schlup says the agency is approached with almost every day. "Interest in the topics of virtual and augmented reality has increased massively in recent months, and because these technologies are still new, our customers understandably have a high demand for information. The bot therefore also offers relief in processing customer inquiries and can answer questions before they arise in the first place. In this way, we want to position ourselves as a competent partner for virtual and augmented reality," Schlup continues.
The bot was implemented using the Motion.ai platform - it can be used on all devices. be achieved.
