The perception of ads has much less to do with placement than with sensory impressionsBy Wolfgang KoschnickLeft or right, color or black and white, inter pares or
on its own? The placement of ads, but also factors such as color, size and content quality are part of advertising effectiveness research. Which, however, despite (or perhaps because of) numerous analysis results
does not produce unity.
The idea that advertising has a particularly powerful effect if it is placed in a favorable location persists in the advertising industry. But where could such a spot be? And why should one and the same advertisement achieve breathtaking success in one place and go down the drain without a sound in another?
Advertisers believe that an ad works much better at the top right of the page than at the bottom left, and even at the bottom right it works even more than at the bottom left - the corner of absolute advertising eclipse. Even advertisers who have studied advertising effectiveness in depth believe this. And even those who ask themselves critically-self-critically why this should be so, then say: "Place the ad on the top right, please." Not because they think it will have a stronger impact there. But you never know. And it certainly can't do any harm.
For a long time, advertising wanted nothing to do with psychology
Historically speaking, placement is the first and oldest question ever asked in advertising research. In the early nineties of the 19th century, the first psychologists began to investigate the "effect principle of advertising". To this end, they used rudimentary quantitative methods to explore the role of ad placement.
In 1892, for example, advertising psychologist Bernhard Wities ran several identical ads in different places in a newspaper and found that an ad on the last page brought in four times as many inquiries from the advertiser as one in the middle of the paper.
This was, so to speak, the first more or less controlled test in direct response advertising. Another test from 1894 determined for an ad placed at regular intervals that the third and fourth publication in each case had a stronger effect (i.e. triggered inquiries) than the first and second.
This early research by German advertising psychologists, however, was for the cat. No one was interested in it. Especially not the advertising industry. At the beginning of the
At that time, it was still considered absurd in Europe to implement any scientific findings at all in business management. At that time, it was still considered absurd in Europe to implement any scientific findings at all in business management. Applied business and industrial psychology did not gain a foothold in Europe until around 1910. In the 1920s, a tentative bridge was built between science and business.
Qualified laboratory tests with
elementary psychology
Even in 1920, Heinrich Niklisch, one of the founders of business administration in Germany, noted with resignation that "even today, psychologists apologize to their readers when they make reclamation the subject of their study."
Even then, the Americans had a head start over the Europeans. In the U.S., since the turn of the century, scientists such as Harlow Gale, Walter Dill Scott and Daniel Starch had been studying the effects of ad elements such as design, size and placement.
In Europe, Hugo Münsterberg, in his book Psychology and Economic Life, echoed the American studies, lamenting, "The economic world annually donates millions to the ads in the upper right and millions to the ads in the lower left, and knows nothing of the fact that one has double the value of the other."
As a representative of practice-oriented psychotechnology, Münsterberg used quantifying laboratory experiments. He was influenced by the elemental psychology developed by Gustav T. Fechner and Ernst Heinrich Weber in the 19th century. In contrast to holistic and Gestalt psychology, elemental psychology assumed that all mental processes and contents such as perception, memory, consciousness can be interpreted by assuming small units (i.e., elements) that constitute the contents and processes of the psyche as independent and indivisible building blocks. Simplified, the mental whole results from the sum of its parts.
Therefore, elementaristic psychology was based on the assumption that perception is the sum of physical external stimuli, and therefore the strength of sensations can be calculated on the basis of the strength of the stimuli. The comprehensive perception is composed of smallest physical elements. Sensations are in a constant, calculable relation to the strength of the physical stimulus from the environment.
Weber's law (or Fechner-Weber's law) derived from it assumed a constant and calculable relationship between the strength of the stimulus, which could be determined by physical methods, and the sensation, the intensity of which had to be scaled by the experiencer himself. Today, this is therefore called the "classical constancy assumption". Since the corresponding investigations were concerned with the relationship between psychic and physical intensities, this research direction was also often called psychophysics.
The "sledgehammer advertisement
celebrates resurrection
In its early days, advertising psychology in particular was strongly influenced by elemental psychology and investigated the relationship between the size or placement of an advertising medium and its attention. For advertising psychology, this led to the conclusion that a sufficient quantity of strong physical stimuli in constant repetition must generate strong associations and sensations in those being advertised to and thus guarantee advertising success.
In order to examine the advertising success of individual measures within the framework of an advertising campaign, the elementary psychology school was content to examine the stimulus strength and conspicuousness of isolated partial aspects such as the size of the advertisement, its placement on the page, its color design, its attention-grabbing effect, and more, and to automatically draw conclusions about its advertising impact and sales effect.
Since, according to this oldest theory of perception, only the physical stimulus was of importance for the advertising effect, advertisers were advised to use the most stimulating advertising media possible: large, colorful, loud, often repetitive. The resulting advertising style was not unjustly called "sledgehammer advertising." Nowadays, it celebrates a cheerful resurrection, albeit under the pretext of advertising pressure: in order to be heard at all in the loud din of manifold and diverse advertising, one must drown out the droning of the others. There is no other way to make yourself heard.
Left or right? - Can
you can safely forget
The studies begun in the twenties were eagerly continued after the Second World War. More generally, recent research has increasingly shaken the premises of elemental psychology in particular, until finally a point was reached where factors such as format, size, placement were assumed to have minimal to no influence even in the best cases.
A typical study of this kind was the large-scale study by Heinrich Bauer Verlag, Hamburg, on "Measuring the Effect of Advertisements. It was first conducted in 1972 and repeated in 1996. Result: On average, a viewer remembered 1.8 ads on the right-hand side and 1.7 of the ads on the left-hand side. And ad recognition was 38.2 percent for right-page ads, 37.7 percent for left-page ads. The study analyzed this by unaided recall and ad recognition when presented with booklets.
All this does not exactly suggest that the placement of ads plays an impressive role in the impact of ads. The findings on the placement "at the front" or "at the back" of the magazine are quite similar: In the case of current magazines, spontaneous recall actually decreases the further back in the magazine the ads are placed. However, this is no longer the case for women's magazines. In women's magazines, ads are most strongly remembered in the last sixth of the issue.
Finally, the aided recognition shows the same picture for both groups of magazines: A systematic dependence on the placement further in front or further behind is not recognizable. In principle, all modern studies have come to similar conclusions.
The current issue of the magazine Stern alone has findings on ad ratings from more than 6,000 ad copy tests. That is quite a large number. Findings on placement: 44 percent of respondents were able to recognize the ad on the right-hand side (recognition), 43 percent the left-hand side. In unaided recall, the ratio is as high as 28 to 26 in favor of the left side.
Copytests are an unsafe survey method
Even Helvetic media makers have not let go of the question of what influence placement effects might have on advertising impact. A copy test conducted by Ringier in the run-up to the Qualitative Media Study (QMS) and MACH 90 from November 1988 to January 1989 with a total of 994 advertisements for 15 magazines from German-speaking Switzerland and Suisse romande came to the conclusion that the widespread view that the use of a magazine generally decreases towards the back was unfounded.
For example, the full-page four-color ads showed the following picture: of the 300 ads included in the test, 99 were in the first quarter, 57 in the second, 54 in the third and 90 in the last quarter of the individual issues. However, the attention paid to the ads was roughly at the same level in all issue sections.
Most of these findings were also confirmed in a long-term comparison of copy test results from the magazine Hörzu from 1982 to 1998, most recently published in 1999 under the title "Qualitative Resonance Analysis". This revealed the following points in detail:
Influence of placement in the issue: The recall values for ads in both halves of the issue (front issue section versus back issue section) are almost the same. There are slight differences in the individual format/color groups. Once the ads in the front issue section perform slightly better, once those in the back issue section.
The reason for these deviations is probably the composition of the test ads in the individual groups. On the one hand, there are more attractive ads in the front section, on the other hand more in the back section. For example, the double-page four-color ads in the rear section of the magazine featured more food ads, which achieved above-average recall values.
In the case of the full-page four-color ads, department store ads were disproportionately included in the front section of the issue, thus raising the average. But the non-uniform picture of the respective deviations also confirms that the ads are equally well remembered in both halves of the magazine.
Influence of placement on the double page: The results of the Hörzu copy tests also confirmed that right-page ads are not generally better remembered than left-page ads. Only in the case of the three-quarter-page four-color ads did the left-hand ads show significantly poorer recall values. In this group, however, there was an increase in the number of pharmaceutical ads, which overall had a below-average recall level and thus dragged down the average.
Influence of placement on cover pages: Ads on the second cover page (U2) are not remembered better than the average ad. Ads on the third (U3) and fourth cover page (U4) show slightly higher recall values. It could not be determined whether this effect was caused by the exposed placement in the magazine or by an increased occurrence of large, very advertising-active brands in the collection of test ads on this placement.
Two aspects cause somewhat queasy feelings in the pit of the stomach for the critical observer of the findings:
Practically all the fine studies that have always found that all the places in a newspaper or magazine are equally good have been carried out by publishers or their marketing organizations. It is in the economic interest of the organizers of these studies that exactly this and nothing else came out. This is highly suspect.
Second, these findings come from copy tests. And these are a rather crude and unproductive research tool. Methodologically, these are
a recognition procedure (so-called starch test) using original booklets or original advertising media (usually advertisements), i.e. the original booklet method (through-the-book technique). The interviewer presents the respondent with one or more of the advertising media to be tested or with a complete newspaper or magazine or brochure, goes through it with him page by page and asks for each individual page, each individual editorial article, each individual advertisement whether the respondent can remember having seen or read it (claimed readership).
In this way, it is determined step by step which parts of the editorial section or/and the advertising section were observed and read in part or in full. In the second step, copy tests often cover parts of the advertising material and ask respondents to state which details of the covered parts they still remember. The respondents are asked to recall specific details such as the name of the advertiser, the company name, the headline, a slogan and the like (proven readership, proven recall).
Of effective importance is the orientation reaction
But why do you need elaborate copy tests when you can also follow the actual reading process on a page in minute detail with the help of an eye movement camera? Eye-tracking cameras are used in psychobiological research into advertising impact and thus represent a completely different approach from elemental psychology. They assume from the outset that advertising impact is the result of the activation effect of external stimuli. And this is actually already clear from the premise: placement is not a strong stimulus that could trigger great activation. What is important is the quality of the stimulus and what is important is that a stimulus triggers orientation reactions. But where it is placed is completely irrelevant.
The human body has a specific activation system that controls human activity and promotes the processing of individually relevant stimuli. The activation effect of stimuli depends on physical properties as well as cognitive and emotional properties of the stimulus material. For example, physically strong stimuli (loud, bright, the color range yellow, orange, red) are considered strongly activating.
An elementary reaction to activating stimuli is especially important for information reception: the orientation reflex - a short-term reaction following the presentation of the stimulus. It adjusts the organism to the stimulus, sensitizes the information system and increases the supply of information from the entire environment. The orientation reflex is largely automatic. It is determined by these characteristics of a stimulus: Intensity, color, size, novelty, uncertainty.
Color in particular triggers strong orientation reactions and leads to increased information absorption. Elements that stand out due to their colorful design cause an orientation reaction on the part of the viewer and attract the eye. Similar reactions can be expected from all stimuli with strong activation potential.
In ads, the strongly activating elements are thus fixed around 40 percent more frequently on average than the weakly activating elements. Information absorption is also correspondingly higher for these elements.
More frequent fixation of the activating elements also leads to better recall. Colorful illustrations activate more strongly than small-print text deserts. Readers absorb the information better: mind you, the information contained in the image itself.
The design exerts a strong controlling influence in the orientation phase. How the reader's gaze explores a page in the first second depends to a large extent on the "architecture" of a page. Even if a visual stimulus template receives longer attention than another, this is not per se an indication of higher effectiveness.
A viewing time of two seconds can therefore be very long for an ad that is only intended to keep the name of a brand in the consumer's mind. For a complexly designed ad with many design elements, two seconds can be far too short.
So if readers spend two seconds looking at an ad's eye-catcher, which is irrelevant to the ad's advertising goals, the ad fizzles out ineffectively despite the long viewing time. All in all: Eye-tracking research has found no evidence for any placement effects. The biggest chimera of popular ideas about the effect of ads has burst.
Placement effects of magazine ads- A full-page four-color ad placed opposite a full page of ads yields on average a 5 percent higher attention value than an ad placed opposite editorial text.
- A full-page black-and-white ad versus a full-page ad yields an average of 12 percent more exposure.
- The higher the number of ads in the closed ad section, the greater the benefit to the advertiser of having their ad placed opposite another ad.
- A placement in an editorial section close to the product yields 10 percent more attention than a placement in a non-product editorial environment.
- Editorial color pages are opened more frequently than black-and-white pages and thus increase the attention paid to advertisements.
- The larger the number and the closer the ads in a product field are placed next to each other, the higher the ad exposure of each ad in that field.
- Ads on the fourth cover page achieve 20 to 30 percent more attention than those on the inside of the magazine.
Placement effects for ads in daily newspapers - ads on the left or right page have equally good chances of attracting attention.
- An ad is just as well placed in the bottom half of a newspaper page as in the top half. Placement according to this point of view has no influence on the ad impact.
- Placement alone under text is no more effective than next to other ads.
- An image in the environment of the ad does not distract the reader. On the contrary: a lively editorial environment with pictures has a more positive effect than a pure text environment consisting of long editorial articles. In a lively editorial environment, the reader's eye searches for interesting articles, and the ad therefore tends to remain longer in the reader's field of perception.
- The day of the week on which the ads are placed also has no effect on the impact of the ads. On average across all product areas, no differences were observed in the ad impact of the individual days of the week. Readers read the newspaper with equal attention on all days of the week.
- Whether an ad is placed on the back page or the inside page of a newspaper section makes only a minor difference. There is a small advantage with ads on inside pages.
Placement effects in the electronic media
Placement effects can also play a role in electronic media. The Association of National Advertisers (ANA) in the USA has investigated the significance of the placement of an advertising spot within an advertising block and the effect of different TV spot quantities on the effect of the individual spot in the block, and has made the following findings:
- The influence of increasing spot numbers within an advertising block has a different effect depending on the positioning of the spot. The first spot in a block has an advantage over the following ones. However, it is often the last spot in a block that attracts viewers' attention again.
- The influence of increasing spot numbers on the effect of a spot depends on the "quality" of the spot. Spots that strongly interest viewers due to the nature of the product or the design are always "immune" to increasing advertising pressure in a block. However, spots that do not arouse the viewers' commitment can be negatively influenced in their effect by increasing advertising pressure.
- Viewers very quickly learn the pattern by which their favorite programs are interrupted by advertising. They then have the opportunity to avoid the advertising. This effect varies for different types of programs. Programs that viewers tune into frequently are much more subject to this effect than programs that people watch only occasionally. On average, the number of spots in a block exerts a decisively strong effect.
Further literatureA further literature list on the subject of "Placement effects in advertising" can be obtained by readers from the editorial office of WerbeWoche (info@werbe woche.ch). The list contains a list of the most important publications and studies on this topic and is sent by e-mail.
What are copy tests good for? Copy tests are usually conducted as posttests, but also as pretests to assess the advertising effectiveness of alternative advertising concepts. With copy tests, it is generally assumed that the contact probabilities determined with their help have higher validity (validity) than the pure query models using lists or title cards.
However, there are considerable doubts about the correctness of this assumption. Since numerous distorting influences have had an effect on the recall values determined by copy tests, their results are primarily informative about the impact and design strength of the advertising medium itself, as well as about the receptiveness and willingness of the persons addressed themselves.
R. Fletcher has demonstrated with the help of eye-tracking procedures that respondents' statements about their own reading memories and their actual reading behavior diverge strongly, in both directions: Some respondents reported remembering passages they had not read at all (overclaiming), and others could not remember passages they had nevertheless read (underclaiming).
How advertising really worksWith this article by Wolfgang J. Koschnick, a specialist journalist from Allensbach, WerbeWoche continues its series of articles on advertising impact (Part 4).
Each article in this episode aims to provide answers to burning questions about the current state of knowledge on the impact of advertising. This should also be seen as an invitation to the readers of Advertising Week. If you have any questions about aspects of advertising impact, please send them to us (
[email protected]). We will be happy to answer them to the best of our knowledge.
In selecting topics for this series, Wolfgang J. Koschnick can draw on several hundred scientific studies on advertising impact that have been published in Germany and abroad over the past 50 years.