Essay People merge differently than companies: more emotionally, more effectively in the media, and therefore - with the appropriate prominence - sometimes much more profitably. What global corporations like DaimlerChrysler can and should learn from ego corporations like the Beckhams.The media society is redefining values. Jürgen Schrempp knows that, too. Nevertheless, the Chairman and CEO of DaimlerChrysler - recently named the second most handsome manager by Wirtschaftswoche - has yet to learn some of the new rules of the game.The value of his company today, after the merger of Daimler Benz and Chrysler Corporation, is lower than it was prior to the widely advertised "partnership among equals" in 1998.His theory that the industrial culture of car production can be saved for the future with larger volume scaffolding has not yet been confirmed by practice. On the contrary, plant closures in the USA and the lower stock market price support suspicions that size alone is no longer a suitable recipe for success.
If you believe economist Georg Franck, the economy of attention will determine value creation in the future. Check out this thesis for yourself and just imagine for a moment that Schrempp would be wearing a teasing ponytail tomorrow. Do you think it would be worthwhile for the hair styling company Brylcreem to sponsor the Swabian as a testimonial? Can he, together with his partner from Chrysler, Dieter Zetsche, free the DaimlerChrysler brand from its car body image and raise it to the popularity level of a lifestyle brand with a single promotional tour through Asia? Does he have the gift (i.e. the charisma) to become a role model for an entire generation of Japanese consumers within twenty-four hours? Inspire them to adopt his hairstyle? To send them into buying frenzies of delight that will benefit the world's DaimlerChrysler?
The wedding as a promo event
There is one company for which one can, indeed must, answer these questions in the affirmative: "Beckham". In June of this year, they showed how it's done: after their tour of Asia, the "Beckham" brand was estimated by the London Observer to have reached a new high of 200 million pounds. As a reminder: in 1999, the two first-person brands Victoria Caroline Adams and David Beckham merged to form the human-power brand "Beckham." Vodafone's head of communications, Mike Caldwell, put it succinctly: "The center-forward David Beckham is admired across cultures and generations. He is as popular with grandmothers as with their grandchildren. And a lifestyle hero with football fans and sports fans alike."
David Beckham embodies a new gender image, that of the metrosexual; a new species of man, a self-absorbed, feminine macho who thrives in the world's metropolises. In 2002, for example, he became the first male cover star of the international fashion magazine Marie Claire. That year, he promoted hairstyles, black-painted fingernails and his naked torso dipped in baby oil in a special edition of the lifestyle title GQ. His three autobiographies published to date rank right behind Harry Potter on the British bestseller list. His wife Victoria, in turn, is, according to the Penguin Books publishing spokesman, the "Queen of Pop Culture." He should know: His publisher offered the previous record sum of
$1.5 million for the rights to the autobiography of the former member of England's most successful female pop band, the Spice Girls.
While advertising and PR budgets usually have to be invested to inform the public about a merger, "England's new Princess Diana" (The Times) and her David managed to capitalize even on the consummation of their civil union of convenience. After all, the people's newspaper OK shelled out a million pounds to be allowed to report exclusively on this mother of all weddings.
Wa(h)re attention
But what does the human brand "Beckham" actually sell? Quite simply: Talking Value, in other words: Talking value for people and markets, worldwide. The marriage of Victoria and David shows the deeper meaning of mergers under the new conditions of the media society.
re numbers of units in car production). The more must be different today. Arousing, focusing and directing attention is the goal - which is also a game. It is about new forms for the eternally same content, about the contemporary reduction of complexities.
In the case of "Beckham," the two stories of a woman and a man become the single theme of love. Under media conditions, the myth of eternal, romantic love can be transformed into the resource of a highly profitable "attention firm. This offers emotional services that ensure social connectivity. People talking about people reduces the complexity of everyday life and also creates social added value. That does not know
only Dieter Bohlen. Half-knowledge in the media about intimate details of stars welds entire nations together. It creates common identification figures and, what's more, human closeness.
You can despise or idolize the British dream team, but in any case they have a common theme. "Beckham" therefore not only functions as a projection surface for individual dreams and desires, the "brand" also creates a marketplace for collective interests. "Linking values are created and aggressively marketed. Other service providers can only dream of the added value achieved in this way. That personalities themselves clearly
The recent Arnie elections in California have impressively confirmed that political parties and their programs are more effective in the media (and thus more likely to win a majority) than parties and their programs that require a lot of advertising.
The managers have to get on
With the 2002 World Cup, David Beckham pushed tennis starlet Anna Kurnikova to second place in Google's sports top 10. Is there any better testament to the power of this global human power brand? In tomorrow's economy, attention is the name of the game; athletes and other media stars have the best starting chances.
Captains of industry, on the other hand, are neither athletes nor pop celebrities. They have goods manufactured and organize their marketing. Their business is the production of utility value. Symbol producers create the respective marketing strategy according to their specifications, but otherwise managers can do little to increase the value of their company. Wrong! And disastrous! Because what is not negotiated in the media does not exist. This absolutist formula already determines value creation in the media society. Whoever procures and secures attention also gets the money. This is exactly what Jürgen Schrempp could and should learn from the Beckhams.
The media society is a meritocracy. Success is decided by castings and rankings. Winning at all costs, that's the name of the game. Whether in sports or in business, runners-up become losers more and more quickly. This is the premise on which the marriage of Victoria and David and the merger of equals between Daimler and Chrysler must be viewed - and compared. Not least under the question of who makes more profit and why? In other words, who has understood the rules of the media society, and who is trying to carry over the successful strategies of industrial culture into the future? In short: Who is doing the better job? The mergers to form the "Beckham" ego corporation have cost less investment and brought more profit than the merger of the car production of a DaimlerChrysler global corporation, is the interim assessment. Because there's no business without showbusiness...
> Peter Wippermann is a book author, founder of the Hamburg Trendbüro
and professor of communication design at the University of Essen.