Advertising media The FileMaker database solution
controls the approval processes for Fifa merchandising products and
This makes production easier, regardless of whether Philips produces a baseball cap with the
Logo of the 2006 FIFA World Cup, McDonald's a Happy
Meal with Fifa plastic ball or Adidas sneakers with a postcard
of the official mascot "Goleo VI" was to be produced - the
Fifa's corporate brand identity had to be adhered to. All
Marketing products of the Official Partners and National Sponsors, which
the official Fifa stamps were tested before production.
double-checked for consistent CI and checked again after production.
removed.
Considering that the 15 Official Partners of the 2006 FIFA World Cup - Adidas,
Anheuser-Busch, Avaya, Coca-Cola, Continental, Deutsche Telekom,
Emirates, Fujifilm, Gillette, Hyundai, MasterCard, McDonald's, Philips,
Toshiba and Yahoo! -, the six national sponsors (Deutsche Bahn,
EnBW, Hamburg-Mannheimer, Obi, Oddset and Postbank) and those of the
Fifa commissioned agency Marlow International with over 500
promotional products producers work together, you can
The administrative scale of this release process is easy to imagine. Marlow
International, which has been working with FIFA since 2003,
had developed a strategy in advance to meet this challenge.
FileMaker-based database solution that is precisely tailored to
is tailored to these needs.
Complex and web-based
"The logo is an important part of all major sporting events. It
guarantees the visual recognition value. On all publications,
at all events, in merchandising, it appears everywhere, as a
link between the organizers and the audience," is how the
Fifa. The text on the creation of the Fifa World Cup 2006 logos is about 2100
characters long - the PDF document with the guidelines for using the
brands comprises 10 pages. In addition to instructions on how to use the official
Trademarks in non-commercial or editorial use
environment, you will also find information about the
Official Partners and National Sponsors. These are companies that
purchased marketing rights for the use of FIFA trademarks
have.
The London branch of Marlow International, a brand of the
Polyconcept Group, headquartered in France, has established itself as a Fifa
Preferred Premium Supplier is obliged in advance to carry out product acceptance
of all advertising material of the Official Partners. In
previous projects, however, Marlow International had to accept product
system, but instead managed all the steps in the process.
of the approval process manually. With the growing number of orders and
the resulting increase in expenses and due to a contractual
commitment with Fifa, the company began at the end of 2003 to develop a
computer-aided system tailored to the needs of the approval process
to have a customized system developed.
Marlow International has opted for the database technology FileMaker
decided - among other things because there was already a
smaller FileMaker solution in use at the sister company in the USA
was. The resulting system, which is based on eleven databases, is
a complex, web-based solution that offers a wide range of functions
fulfilled. For example, forms can be downloaded and submitted,
Images of product examples uploaded, approvals online
issued, approval processes and histories as well as contacts of officials
Partners and manufacturers managed, catalogs viewed, PDF documents
and orders can be placed. In addition, the
users can send e-mails and faxes directly from the system and
Assign the communication to the individual release levels.
Releases via the network
The biggest advantage of the solution is that the officials
partners and national sponsors online via the web to check the status of the
the respective release step in real time, without the need for
emails would have to be sent or phone calls made. "I still remember our offline solution very well. One
quarter of my working time was spent at the fax machine. The
The manufacturer faxed us his proposal and we faxed it to Fifa,
these back to us, we to the Official Partners and National
conveyor and then back to the manufacturer. In addition to the effort involved, the
error rate is naturally very high, as all steps are performed manually.
were processed. This also meant that no history of approvals could be
generate any reports and had no possibility to change the
Communication with a manufacturer, official partner or national organization
to store them digitally in a meaningful way," recalls Helen Anderson.
The complexity of the solution is no coincidence, because Fifa
insists on a three-stage approval system: Between Marlow
International and the manufacturer of promotional gifts must sign a contract.
be concluded if the manufacturer in question is one with whom
Marlow International is not already cooperating (this may be the case with
be if the Official Partner or National Sponsor refers to "its"
manufacturer). The contract - the Premium Manufacturing
Agreement - can be downloaded via the database system and used by the
be viewed by authorized users. Only when the contract
is signed, the responsible processor receives his password.
After the manufacturer has filled out a "Premium Request Form" and received a
"Premium Request Form Number", the first step is to upload the
an image into the online system. This product image with
World Cup logo (word or figurative mark of the FIFA World Cup) or image must first be
by Marlow International, then be released by Fifa or
is provided with a declaration of defects. In this case, a
new image sample requested.
In the second step, the manufacturer sends one or two copies of the
pre-production to Marlow International in London. There they will
inspected and photographed, the product photos posted online and a
Acceptance by Fifa expected. If one of the two
instances, new, corrected samples are requested. May the
items are not produced for other reasons, the process will be
not pursued further. The manufacturer may at any time
View release status.
In the third and final step, the manufacturer sends three to four
Samples to Marlow International, and step two is repeated.
If Marlow International and Fifa will be providing the copies
accepted, production can start. If complications arise,
production will be stopped and possibly already produced
products are destroyed. This information is also used exclusively
online; this allows the manufacturer to check the status in real time.
retrieve.
"Such an acceptance procedure can run from the signing of the contract to the
production can take up to 30 days," says Helen Anderson. "In the past, when
we were still working offline, it took twice as long on average
long. For us, this FileMaker solution is an indescribable
Making work easier."
Helen Anderson, who was involved in the development of the system
was also significantly involved in making small changes to the
user interface, the "front end", yourself. "I have to
do not call Canada about every button or every assignment of rights,
I just do it myself. That helps me immensely,
to use my working time effectively." Now Marlow International thinks
even thinking about making the product ready for distribution. "I am sure
sure that other marketers also face similar problems, such as
we had them. They would appreciate such a simplification," says
Anderson.
Informationwww.fifaworldcup.yahoo.com
www.admpromotions.com
www.hind-smith.com
www.filemaker.com
Elke Wössner