Test customers are the better advertisers
Trend. Tryvertising works according to the motto: get the customer to test your product and let them talk about it.
Trend. Tryvertising works according to the motto: get the customer to test your product and let them talk about it.
The perfect shopping paradise: simply walk into a store, pick up watches, designer accessories or the latest tech gadgets and pay nothing for them. What sounds utopian is already a reality in Japan. A store called Sample Lab opened in Tokyo this year. For a small annual fee, visitors can try out the latest products from a wide range of areas free of charge. The products on offer range from hot barbecue sauce to heavy sports equipment. The products can be tested in the store, but also at home. The interest of Japanese customers is enormous. The store operators are earning good money with their idea. On the one hand, companies pay for the mere presence, and on the other for data and information about consumers.
The business idea from Japan has a name: Tryvertising. The neologism comes from the English words "try" and "advertising". The idea behind it is simple: You advertise a product by letting customers try it out. Tryvertising is a further development of product placement. Products are not integrated into films, but into the consumer's non-domestic environment. It has been proven that people are more open to new things outside their own brand world.
Tryvertising is a major topic in the USA because traditional advertising is reaching fewer and fewer consumers. Various studies by market researcher Forrester Research show that only 13% of US consumers buy products that they know from advertising. Just six percent of consumers trust the messages from advertising. There has been a paradigm shift in consumer society. Futurologists speak of the trysumer movement. The new consumer is an experienced consumer who, thanks to new possibilities, first tests a product free of charge and buys it if they like it.
Because the Trysumer is highly networked, companies are stepping up their online activities. Take Procter & Gamble, for example. Two years ago, the consumer goods giant created an online platform called Tremor.com. Young people can order products, test them and write test reports online. To date, more than a quarter of a million teenagers have registered. The portal is a gigantic piece of market research. The multinational now wants to repeat this success with mothers. This is why Moms.tremor.com was launched last year.
But other big brands have also discovered product placement for themselves. Mercedes Benz supplies the luxury Ritz Carlton hotels with vehicles. Club members of the globally active hotel chain can test drive unlimited models during their stay. The Maybach and Porsche brands do the same. The sports car manufacturer has entered into a partnership with the Fairmont hotels in the USA.
Approaches in Switzerland tooFurniture is also deliberately positioned so that it can be tested. In Germany, for example, Ikea supplied the Etap hotel chain. Individual rooms were furnished with Scandinavian furniture. What works with furniture also works with shoes. The sporting goods manufacturer Nike came up with a special tryvertising campaign. The shoe manufacturer toured Europe this year with so-called "Nike Trial Vans". Nike offered thousands of shoes for testing in sports regions. Runners were able to try out each shoe on site with no obligation.
Tryvertising is not yet as popular in Switzerland as it is abroad. As a telephone survey conducted by Werbewoche shows, Swiss hotels, for example, distance themselves from this type of product placement. The basic tenor: "We have our own products that fit in with the hotel concept. However, there is a strong demand for tryvertising. Silvia Affolter, Managing Director of the hotel television channel Cityguidetv, is regularly asked by companies for product placements. Affolter: "Of course, if you can position yourself in a top hotel, you are advertising in an exclusive environment, and to an audience with purchasing power." The Swiss Hotel Association is not yet aware of any tryvertising campaigns.
They may not advertise in the hotel, but they do in the hospital. Bulgari, a manufacturer of luxury items such as perfume, jewelry and handbags, entered into a partnership with the Hirslanden Private Hospital in Aarau this year. Next year, well-heeled patients will be able to sample Louis Widmer fragrances.
Christian Lüscher
