Last but not least: Google Street View responds to data protection complaint
More than 300 complaints have already been received in the first few days of Google's Street View Switzerland. Data protection officer Hanspeter Thür even threatened to take the matter to the Federal Administrative Court. Google takes a stand.
Google Street View: complaints are piling up
Google has now been given a reprieve. After the two-day meeting with the Swiss Federal Data Protection Commissioner Hanspeter Thür, Google has promised to clarify within a week how and whether improvements can be implemented, as Tagesschau.sf.tv writes. The company also undertook not to activate any further areas for the time being.
Google is also responding to the complaints. In a recent statement on Tuesday, a Google spokesperson said: "We had constructive discussions with Federal Data Protection Commissioner Hanspeter Thür yesterday and today and look forward to continuing the dialog. We are committed to working with the Federal Data Protection Commissioner to show him the effectiveness of our blurring technology and to discuss his further concerns. Since the launch last week, we have seen an 80 percent increase in usage volume, demonstrating the popularity of this feature with the Swiss population." Google is already assuring people online that they can be asked to remove images from Street View. It is now encouraging anyone who finds an image that they feel needs further blurring to use Google's easily accessible reporting tool. There is no need to call a toll-free number, nor does a nerve-wracking tape-recorder voice record the complaint. No, all you have to do is click on the "Report a problem" button at the bottom left of the Street View image and you can fill in a short form. Only the last two sentences on the subject of complaints about Google Street View sound unpleasant: "That's it. We will process your report as soon as possible."



