Net neutrality: arbitration board launched
From Tuesday, a new arbitration board will mediate in disputes between customers and internet providers in the event of a possible violation of the code of conduct on net neutrality.
Its work is based on the Code of Conduct on Net Neutrality, which was signed by Swisscom, Sunrise, Salt Mobile SA, UPC Cablecom and the Swisscable association.
When the Code of Conduct came into force in November 2014, the creation of a net neutrality arbitration board was announced (Werbewoche.ch reported). It began its work on Tuesday. Internet users who are of the opinion that their provider (who is also a signatory to the Code) is in breach of the Code of Conduct can appeal to the Net Neutrality Arbitration Board if previous discussions with the network operator have not led to any clarification. The Net neutrality arbitration board draws up an annual report on its activities and evaluates the impact of the Code of Conduct on the openness of the internet. It is made up of three independent experts from the fields of media law, ICT and consumer protection: Rena Zulauf, lawyer for media and communications law, partner at Zulauf Bürgi Partner; Frank Boller, telecoms expert, Vice President at Swiss ICT and Petra Rohner, board member of the Consumer Forum.
On the subject:
Is all data the same online? (Advertising Week 20/2014)
