JvM/Limmat puts service at the center for Swisscom

With the film «Omega Man,» Swisscom is launching a large-scale service campaign that focuses on its close relationship with customers and the great importance of customer service.

The film "Omega Man" launches a large-scale service offensive by Swisscom, focusing on proximity to customers and the great importance of customer service. The spot shows a young man typing away on his cell phone in a busy cafeteria, lost in thought. When he turns to his colleague for technical advice, he suddenly disappears without a trace. Not only that: the entire cafeteria is empty. Not a single person can be found on the entire university campus. The young man steps out into the city, but it too is deserted. The whole city? No, he finally finds help at the Swisscom store. The film is part of a package of measures that also includes an online competition, posters, advertisements, internal communications and various campaigns. The integrated appearance was designed by the Zurich advertising agency Jung von Matt/Limmat.

Responsible at Swisscom:
Marc Werner (Head of Marketing & Sales), Thomas Ulrich (Head of Marketing Communication), Roger Renfer, Peter Schilde, Patrizio Pivirotto (Advertising Management). Responsible at Jung von Matt/Limmat: Alexander Jaggy, Markus Rottmann, Michael Rottmann (Creative Direction), David Hanselmann, Hisham Kharma (Art Direction), Samuel Knaus, Sergio Penzo (Text), Matthias Fürst (Graphics), Didi Knall (FFF), Martin Samsel (Strategy), Sebastian Durband, Jasmin Schmid, Dennis Busch (Consulting). Condor Films (production): Michael Fueter (director), Lukas Strebel (camera), Philipp Petersson (producer), Sven Budelmann (editing). Spacetrain (music). Studio Bellerive (sound studio).

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