Swiss Post bundles public digital services in new department
E-voting, electronic patient records, and the digital mailbox: Swiss Post is consolidating its digital public services into the newly created Digital Public Solutions division. The goal is to provide secure and user-friendly solutions for the public.
Swiss Post is now bundling its digital services for the public in the Digital Public Solutions department and is making electronic patient dossiers, e-voting and its digital mailbox available in its ePost smartphone app, including SwissID. As Swiss Post explains in a Blog entry writesit is a market leader in these three fields. In the area of EPD, 90 percent of patient dossiers are currently connected via Swiss Post's Post-Sanela Health platform - however, there are according to E-Health Swiss as of December 2024 was just 86,553; with a population of just under 9 million, there is probably still some room for improvement.
Swiss Post is currently the only provider of e-voting and has been successfully operating in four cantons and a growing number of municipalities since 2023. In addition, 200,000 private customers and around 10,000 companies, organizations and authorities use the ePost app and are connected to the ePost communication platform, which enables business correspondence to be received and sent digitally.
According to Nicole Burth, Head of Digital Services and member of Group Management, Swiss Post's core mission has remained the same for 175 years: "The secure transportation of information, goods, people and money." However, people's habits have changed. Today, the focus is also on the digital transmission of information. "With our secure digital solutions, we are adapting to the needs of our customers." (Marc Landis/tme)
