Watch marketing III Ruedi Külling was one of the most successful advertisers until he threw in the towel in 1989, invented the watch brand Xemex - and sold it again a few days ago. WW Ruedi Külling, have you ever regretted ending your advertising career for the dream of having your own watch brand? On the contrary: I am very happy that I took this step. It still gives me great pleasure to be able to go through the whole process of watch development from the first sketch to its launch, even though a lot has changed since September 11 and, in addition to the many good experiences of the past year and a half, there have also been some bad ones.
Which are...
...that business partners with whom I have worked very well for years suddenly have very poor payment behavior and do not pay invoices for months.
These are not good times for advertising or for the watch industry. Why do you still believe in the success of your watch brand Xemex?
Firstly, because the Xemex brand was taken over a few days ago by a subsidiary of the traditional German company Osco, and with Osco there is now a company at the helm that has a lot of power and a strong financial background. And secondly, because Xemex is a credible brand with a unique appearance and perfect workmanship.
You have sold Xemex as a brand. Will it have to manage without you in the future?
No. I will continue to design watches for Xemex and represent the brand abroad. But the day-to-day business stuff will have to do without me (smiles). Instead, I will create new design objects - if I have time. I have lots of ideas.
The sale is a little surprising. Firstly, because you are closely associated with the brand and the brand with you. Secondly, because it seemed that Xemex was doing quite well in your hands.
It's not that I'm selling Xemex because I haven't had any success. On the contrary, everything I put into Xemex came back: we won numerous awards and conquered Zurich's Bahnhofstrasse. However, in order to secure a long-term future for Xemex, it was necessary to develop the brand in
a larger company.
You had to get by for years without any major advertising appearances. As a successful advertising professional, that must have hurt you a lot...
It did. Especially when I see how much potential is lying idle in the watch industry...
...because advertising in the watch segment is so bad?
Yes, when you think of good watch advertising, the only thing that comes to mind is IWC advertising and maybe Rolex.
Rolex?
Yes, Rolex may not have as extraordinary an advertising presence as IWC, but Rolex does exactly what suits its brand: The advertising presence is stylish and impresses with continuity.
Speaking of advertising: In your opinion, what advertising materials make sense for a watch brand?
If I had had enough money, I would have advertised for Xemex with advertisements and PR articles in specialist journals and with posters and touchscreens at Zurich Airport, among other places.
And what does the Xemex advertising actually look like?
I designed advertising templates, layouts, displays, posters and PR material, which we made available to our distributors in a manual. We did very little advertising ourselves, mainly in trade journals. Our concessionaires, on the other hand, spent two million francs a year on advertising. Because we didn't have the money, we also looked for other channels, such as the Grammy Awards. At this event, we auctioned off a dozen Xemex watches, the proceeds of which were used to support young musicians.
Will you continue to take a look at Xemex advertising in the future - under the new company management - before it is realized?
Yes, Osco has its own advertising and marketing department, but I will still have my hands in the Xemex advertising.
Keyword watch and jewelry fair Basel: How important do you consider the fair in terms of advertising?
As very important. But I'm also a little worried about this year: there are rumors that some important major customers will stay away from the trade fair this year because they don't want to get on a plane due to the current critical world situation and the associated fears of terrorism. If this is true, it would be fatal for some watch manufacturers.
Also for Xemex?
Xemex would also suffer from this, yes.
Graphic artist, advertiser, designer - watchmakerRuedi Külling has a successful advertising career behind him: the trained graphic artist joined the Victor N. Cohen agency at the age of 21, worked his way up from graphic artist to AD (1963) to member of the management (1966) and - after the death of agency founder Victor Cohen - took over the Advico agency in 1976 together with Bruno Widmer and Jean Girard. In 1989, one year after the merger with Young & Rubicam, he sold his shares in Young & Rubicam and founded Külling+Partner Design, specializing in CD and CI.
In 1994, at the age of 60, he fulfilled a long-awaited wish: together with Hanspeter Hanschick, he founded the company Xemex Swiss Watch, designed the logo, sketched out case shapes, produced prototypes and launched a watch series. Today, Xemex has three collections and sells around 10,000 watches a year in over 20 countries.
Xemex has received numerous awards: in 1996, the trade magazine Uhren Welt named one of Külling's watches as one of the eight best watches in the world. In 1997, Xemex was included in the catalog of the MoMA New York, in 1998 it received the Red Dot of the Design Museum North Rhine-Westphalia, in 2000 the model "Avenue Chrono" was chosen as watch of the year by the watch magazine Chronos, in 2001 the model "Offroad GMT" was chosen as watch of the year by the US magazine Watchtime - and in 2002 Külling received silver in the ADC judging in the product and package design category. Beyer has been selling Xemex watches on Bahnhofstrasse since 2002.
Külling and Hanschick have recently sold their watch brand to Osco. However, both continue to work for Xemex. (af)
Interview: Annelies Friedli