Logistik Boxx promotes the new DHL Rail Pac service for DHL. The German parcel courier competes with Swiss Post.
After the logistics company DHL launched its new DHL Rail Pac service in September last year, the Zurich-based advertising agency Boxx is now promoting the new service in a national marketing campaign. DHL Rail Pac is a national express service. For the time being, customers can post letters and parcels at the so-called service points in Zurich and Berne (SBB luggage counters), which are transported by rail to the most important economic regions in Switzerland and delivered to their destination on the same day. With the new DHL service, customers can decide for themselves whether the courier should deliver the parcel to their home in the Zurich, Basel, Berne, Biel, Lucerne and Geneva regions or whether the recipient would like to collect it themselves from the SBB luggage counter. In Lausanne, St. Gallen and Bellinzona, the parcel is transported to the station, where it is handed over by SBB staff at the service point of the baggage counter.
Green ExpresspostThe new offering is made easier by a simple price structure. In addition to a format for every type of letter, there are small, medium and large sizes for parcels. With DHL, you don't pay by weight, but by volume. In direct comparison with Swiss Post, this is often cheaper for customers (see box). The Deutsche Post subsidiary not only wants to be cheap, but also green. Under the motto "Go Green", DHL wants to make a name for itself as an environmentally friendly logistics provider. All CO2 emissions generated during transportation are calculated and offset via internal and external climate protection projects. DHL states that close cooperation with the Swiss Federal Railways (SBB) in particular will enable parcels and documents to be sent in an environmentally friendly manner despite the high speeds involved.
Massive expansion in SwitzerlandThe private postal company aims to massively expand its position in the Swiss postal market with its DHL Rail Pac service. The ambitious goals are made clear by the intensive advertising measures. In December, for example, DHL began using TV commercials to advertise the 120 service points it already has in Switzerland. The message: today you don't necessarily have to hand in your parcels at the post office counter. DHL's service points are located at SBB baggage counters, kiosks and pharmacies. The expansion of the express company is not least an attack on Swiss Post's monopoly position. DHL says it wants to operate 300 service points in Switzerland by the end of next year. To achieve DHL's ambitious goal, Boxx Werbeagentur is relying on a broad mix of measures, including electronic media as well as advertisements, posters, flyers and below-the-line advertising.
Christian Lüscher
DHL often cheaper competition
At the beginning of December, the postal regulation authority (PostReg) compared various parcel services. The conclusion: with 2,500 post offices, Swiss Post has a denser network than private postal providers. However, if you want to send your parcels with A Mail, you can sometimes find cheaper alternatives from private providers. Example: If you want to send a parcel as large and heavy as a set of cell phones with A Mail, you will pay the most with Swiss Post at CHF 8, and CHF 7.50 with DHL. The situation is similar for three bottles of wine. At 10 francs, Swiss Post is the most expensive provider. With DHL, the customer pays 50 centimes less for shipping. The situation is different for a two-kilogram book, as PostReg writes in a press release. At CHF 9.50, DHL charges CHF 1.50 more than Swiss Post. (cl)