New LSA live talk: "Digital onboarding"
The live talk demonstrates how Viseca has reduced the time it takes to process a credit card application to 3:33 minutes—through an efficient and simple digital onboarding process.
For the conversion of prospects to customers, it is crucial to make onboarding as simple and efficient as possible. This is never easy, and certainly not in the financial industry, where new customers have to be carefully checked for regulatory reasons, for example in the areas of money laundering and creditworthiness. Together with its agency Blueglass | Team Farner, Viseca has succeeded in simplifying and speeding up the credit card application process as much as possible. For example, ordering a new credit card now takes just 3:33 minutes instead of several working days as in the traditional paper process.
In this episode of the LSA Live Talk, in addition to the challenges in the credit card business, the focus is on the special requirements of mobile user experience, how to drive digital innovation without having to modernize the IT backend systems first, as well as socially relevant topics such as the prevention of over-indebtedness and the contribution of digital processes to sustainability.
The talk will take place on Wednesday, December 13, 2023 at 11.30 a.m. on www.lsa-live.ch takes place, no registration is necessary.
