Ordering food online is booming

Upward potential

Eat.ch estimates that food delivery orders worth around 985 million Swiss francs are placed in Switzerland every year. It is the declared aim of manager Dominic Millioud to exploit this potential and further develop the market: "Together with our parent company Just Eat, we want to become the largest food community in the world. For Switzerland, this means that we will continue to offer the largest and most popular home delivery service for our current 400,000 customers and constantly expand it - with new, exciting restaurant partners, trendy kitchens and innovative delivery solutions."

Trend: Healthy food

Eat.ch identifies the trends that Switzerland is facing in the food sector primarily in the area of "healthy food" and in the fact that customers also like to treat themselves to restaurant-quality food at home. They are also asking for more choice and dishes from different eating cultures. The online food service will therefore continue to expand its range in the coming years, particularly in new cuisines, and focus on the quality of deliveries. The company will also continue to focus heavily on mobile in the future: "For just over two years now, more people have been visiting us via the mobile web and app than via desktop PC. We reacted early to this and will continue to develop 'mobile' accordingly in order to offer our customers a positive ordering experience in every channel," says Millioud.