YouTube's "Gold Play Button" for Switzerland Tourism

Switzerland Tourism has surpassed the 1 million subscriber mark on YouTube and received the Gold Play Button in recognition. m&k was there exclusively—with video footage of the award ceremony and a joint interview with Debbie Weinstein (President of Google EMEA) and André Hefti (CMO of Switzerland Tourism).

It's just a plate - golden, heavy, iconic. And yet it tells more than "just" a number. After all, anyone who reaches the million mark on YouTube has not simply collected reach, but has built up a channel that is regularly revisited. It is precisely this moment that m&k captured: the award ceremony, the conversation - and in the B-roll, the Swiss tourism content that shows how a colorful and intelligent mix of content has carried the community over the threshold.

Object of desire: the "Golden Play Button"

A milestone that is intended as a beginning

For André Hefti, the million is not an end point, but a visible signal that the course he has set is working - and should be continued. Target image: YouTube as Switzerland's largest "window" to the world and as a platform that gives the industry additional visibility.

Debbie Weinstein, President Google, Europe - Middle East - Africa (EMEA), André Hefti, CMO Switzerland Tourism

YouTube: From mobile clip to cultural and living room medium

Debbie Weinstein describes YouTube as a cultural epicenter where creators and content take center stage - whether from individuals, media or brands. The decisive factor is the extent to which user behavior has expanded: YouTube has long been used not only on mobile, but massively on connected TVs. People stream, scroll, search and buy - all within an ecosystem that bundles more and more functions.

Debbie Weinstein, André Hefti in conversation with m&k (Photos: Tincan AG)

The strategy behind growth: 3H instead of "just advertising"

The core of the success lies in a clear content architecture: Switzerland Tourism does not use YouTube primarily as an advertising platform, but acts as its own creator channel - with best practices and the 3H model:

  • Help/Hygiene: Search-optimized how-to's and planning content

  • Stroke: Recurring series and formats to build community loyalty

  • Hero: Emotional campaigns with international reach (e.g. Federer, sports and event moments)

The result is a mix that provides both inspiration and concrete orientation - and thus always creates new entry points for different target groups.

Content breadth as a strength: from Federer to "Culinary"

In the interview, Weinstein makes it clear how much the content covers different travel motives and mindsets: from "I'm looking for an idea" to very practical questions about transportation, procedures or timing. It becomes particularly clear that the spectrum ranges from large images to very specific assistance - and thus not only generates attention, but also recurring use.

Brand becomes "Creative Brand": Creator Residency as the next step

With the million, the role shifts: Switzerland Tourism is not just a sender on YouTube, but a channel that has to be managed like a media format - with production logic, timing and signature. A lot of content is created internally, while the creator ecosystem is being expanded. A new addition is the Creator Residency: international creators are to produce independent formats for Switzerland Tourism for at least one year and bring in new perspectives. The aim behind this: Storytelling, creativity - and content that remains approachable.

AI in practice for processes, not for the Matterhorn

AI also plays a role - especially when it comes to efficiency and performance: analysis, distribution, editing, format adaptations. At the same time, the line is clearly drawn: The authenticity of Switzerland in the image should not become "synthetic". The deal is simple: optimize yes - but Switzerland remains recognizable and genuine.

Three YouTube tips from Google for marketers

From Google's perspective, three strategic levers can be summarized:

  1. YouTube as a bundle of different behaviors think (streaming, scrolling, searching, buying)

  2. Use AIto better target groups and situations instead of anticipating everything manually

  3. Creator collaboration because authenticity and loyalty are particularly strong there

Debbie Weinstein, André Hefti pose with the golden Play Button

Ending with ambition: "model example" - and looking ahead

In the end, it becomes almost pointed: When asked about the relationship between Google/YouTube and Switzerland Tourism, both sides use the same term: "role model". Hefti formulates the claim for the future unequivocally - not top 3, but number 1 among the national tourism organizations on YouTube. And Weinstein drops a sentence that functions as a nice echo of this award: The next vacation could be to Switzerland. Hefti and his crew are delighted.

From left to right: Christine Antlanger-Winter, Country Director Google Switzerland, Debbie Weinstein, President Google, Europe - Middle East - Africa (EMEA), André Hefti, CMO Switzerland Tourism, Britta Fleck, Regional Sales Director Google, Austria & Switzerland, Natalie Schönbächler, Head of Media, Switzerland Tourism, Isabella Kerl, Account Executive Google (Image: Tincan AG)

About the YouTube Creators Awards

The YouTube Creator Awards - often called "Play Buttons" or "Plaques" - are awards from YouTube for channels that reach certain subscriber milestones. YouTube decides whether a channel receives the award after a review: Before the award is presented, YouTube checks whether the channel complies with the community guidelines. YouTube can also refuse to award an award.

The most important stages at a glance:

  • Silver Play Button: from 100,000 subscribers

  • Gold Play Button: from 1'000'000 subscribers

  • Diamond Play Button: from 10'000'000 subscribers

The Gold Play Button is made of gold-plated brass and is presented as a flat trophy in a metal frame. The Creator Awards are produced by Society Awards (New York).

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