Net neutrality: new arbitration board

INTERNET From today, a new arbitration board will mediate in disputes between customers and internet providers in the event of a possible violation of the code of conduct on net neutrality. When the Code of Conduct came into force in November 2014, the creation of a Net neutrality arbitration board has been announced. Internet users who believe that their provider is in breach of the Code of Conduct can appeal to the Net Neutrality Conciliation Board if prior discussions with the network operator have not led to a clarification.The Net Neutrality Code of Conduct was signed by Swisscom, Sunrise, Salt Mobile SA, upc cablecom and the Swisscable association.The Net Neutrality Conciliation Board draws up an annual report on its activities and evaluates the impact of the Code of Conduct on the openness of the Internet.