Newcomer Agency of the Year Five seasoned advertisers and family fathers modestly show the way: Spillmann Felser Leo Burnett - or the extraordinary success story of a very ordinary advertising agency.Hardly any other agency has had such a brilliant start in the last ten years and at the same time made as little noise as the advertising agency Spillmann Felser Leo Burnett (SFLB), newly founded on July 1, 2002. The former has to do with their ability, the latter with their modesty. Behind the new company are Executive Creative Director Martin Spillmann (49), CEO Peter Felser (41), Managing Director Rolf Zimmermann (41), Creative Director Peter Brönnimann (38) and Chief Financial Officer Michael Waeber (44), all former executives of Advico Young & Rubicam (AY&R) in Zurich. They will retain their functions in their own agency, with the two creatives complementing each other perfectly: While Martin Spillmann, conceptualizer of many award-winning campaigns, comes from a design background, Peter Brönnimann is a gifted copywriter. In recent years, the two have been among the most awarded creative talents in Switzerland. The fact that not all five partners are represented in the agency name has a practical reason and shows that they see themselves more as a team than as individual fighters, they say.
"We are the newcomers with gray temples," jokes Peter Felser, who together with Martin Spillmann and Rolf Zimmermann played a key role in AY&R's success for 17 years, including the past ten years together with Peter Brönnimann. Only Michael Waeber, a graduate in business administration and certified public accountant, spent only two years at AY&R as Chief Financial Officer.
Long live freedom
Why this joint and abrupt exit after so many years of continuity and success at what was until recently Switzerland's largest advertising agency? "Even as a member of the management team, we still had our first employment contracts at AY&R and thus the relatively short notice period of three months, which gave the impression to the outside world of a sudden exit," explains Spillmann.
The decision to become independent matured slowly. It was based not least on the fact that the Y&R agency chain had been taken over by the WPP Group in October 2000. "While Young & Rubicam allowed its agencies a high degree of autonomy, WPP manages in a centralized manner. That quickly translated the desire for entrepreneurial self-determination into action," adds Felser.
Self-determination is obviously so important to the old foxes that, as fathers of families, they decided to forego a secure career job even in economically difficult times and embarked on the adventure of self-employment. Just how serious they were about it is shown by the fact that the five partners started out with fifteen employees. In Switzerland, this makes them one of the medium-sized agencies.
Thanks to numerous awards in international creative competitions, the newcomers are no strangers to the international stage. In addition, even before they left, AY&R was named "Best Agency of the Year" by the network, which met with a great response internationally. After announcing their plans, international networks were quick to respond with relevant offers. The fact that they chose Leo Burnett has to do with their creative aspirations and their drive for independence: The network is one of the most creative in the world and was content with a 20 percent share, while 80 percent remained with the five agency founders.
It speaks well for the young agency that even after a year and a half, it is still not serving a network client. "We wanted to get on our own feet first," Felser notes. The first national client was Swiss Dairy Food, which wanted to expand its business beyond the national border. Nothing came of it; months later, the milk processing company - the once proud Toni dairy - slid into bankruptcy. At least Swiss TV advertising that summer was enriched by a well-done commercial for the legendary yogurt in a jar.
Brand management as a core task
"The agency's founders are motivated by the desire to produce outstanding creative advertising for clients who really want it and have fun together in the process. In the first year, a good dozen clients have already been inspired by this. It is striking that all of them are renowned Swiss companies with strong brands: From the Alpenarena Flims-Laax-Falera to the luxury watch brand Carl F. Bucherer and the Grand Hotel Dolder to Feldschlösschen beer, the department store Globus, the outdoor outfitter Mammut and the mountain boots Raichle as well as Rentenanstalt/Swiss Life and Swisscom.
This is no coincidence: As part of Young & Rubicam's periodic worldwide brand study BrandAsset Valuator, the Swiss branch of AY&R had a representative study conducted in 1995, 1998 and 2000 among the German and French-speaking population on the differentiation, relevance, appreciation and familiarity of a good thousand brands. CEO Peter Felser acted as project manager in each case. He was also the one who explained the results and knowledge gained in more detail to the media and interested advertisers. The in-depth brand knowledge he has acquired in this way makes him a sought-after interlocutor for numerous branded companies. And the fact that Spillmann and Felser have acquired the same understanding and the same way of thinking during their joint career makes them a dream team for any client who regards differentiated brand management as the core task of communication.
It was precisely this requirement that led Mathias Kiess, Brand Manager at Feldschlösschen, to pitch among four agencies. "As the industry leader with a market share of 25 percent - the second largest comes in at only 11 - and a distribution in retail and gastronomy of a good 50 percent, we have to think long-term and lead our strong brand in the right direction," says Kiess, explaining the starting position and saying that the danger of inertia is great. Because SFLB presented the best approaches to solving the problem, it immediately won the overall budget of the Swiss beer giant with Rolf Zimmermann as Managing Director in charge. According to Kiess, the agency correctly recognized that the Feldschlösschen brand needed rejuvenation, but without excluding traditional beer drinkers.
The new campaign positions Feldschlösschen as a proud Swiss beer, toasting Swiss inventions or achievements that are known far beyond its borders. Each spot surprises with a fine little story, touching traditionalists with pride, making young and young-at-heart audiences smile with humorous statements. The fact that this humor also works in the print media is a bravura achievement.
For Mathias Kiess, a quality that is often neglected on the agency side also counts in the day-to-day collaboration with the agency: "I feel taken seriously by SFLB, I am listened to; the problems can be discussed thoroughly in order to arrive at the best solutions." They also work together to find new, fair ways to charge fees. Based on a certain parameter, an agency rating is created jointly at the end of the year, which influences part of the fee. Says Kiess: "SFLB is certainly not cheap, but it has an excellent price-performance ratio. Their way of working is straightforward, flexible and very professional." There's something else Kiess is keen to get off his chest: "They're people like you and me, they're likeable, tangible and anything but arrogant."
Consumer service provider
The fact that the young entrepreneurs are not only targeting large companies with lucrative budgets is demonstrated by their collaboration with the WoZ. The left-wing weekly is unique in the Swiss media landscape: Since its founding 21 years ago, it has pursued independent, well-founded and critical journalism. With a weekly paid circulation of 13,200, the WoZ reaches 110,000 readers, according to MACH Basic. The ProWoZ association supports the left-wing rebellious paper - its 800 or so members voluntarily pay at least double the subscription price.
Executive Board member Verena Mühlberger is full of praise for SFLB. "There was simply a spark between us right from the start," she says. "They are absolute professionals, and they also understand that the WoZ is a niche product, independent of a big publisher, and therefore can't pay fantasy fees." She and her team really appreciate the way they work: "We sit down regularly to brainstorm. Then we discuss and set processes in motion together."
The new design launched last fall with a new advertising presence
According to Mühlberger, the new editorial focus, combined with a simultaneous expansion of the editorial team, is beginning to bear fruit: "Our subscriber numbers are increasing, and we are registering a very large number of trial subscriptions. In the economically difficult year of 2003, we were probably the only newspaper that was able to increase its circulation."
SFLB's advertisers know exactly what they are talking about. They don't even mention buzzwords like "integrated communication" or "full service power. They see themselves as service providers and think and speak in a way that clients and consumers understand right away. Their goal is to make the in
of the large agency with the advantages of a flexible agency with lean structures. Decades of experience have confirmed for them: "With the existence of an overarching brand idea, implementation in the various disciplines is easy."
Whether they use internal or occasionally external specialists for this is secondary. The only thing that matters is that the best people work on the project. Those who understand the central brand idea and can dramatize it. The same applies to media planning, for which they often work with Starcom Adplus, a media agency belonging to the Leo Burnett Group. "We are very involved in the areas of media strategy and impact management, because that is essential to our goal of shaping the market with efficient and creative campaigns," the five partners agree. And, "We are not some diffuse communications group, but simply an advertising agency."
Simply successful
The agency's domicile on Aemtlerstrasse in Zurich's Stadtkreis 3 can also be described as simple. The agency, which has now grown to 28 people, has space on around 400 square meters on the 2nd floor of a solidly built, well-proportioned brick building. That's just 14.3 square meters per person - not an excessive amount. But the employees are compensated for this with a beautiful view of the greenery of the Sihlfeld cemetery park with its old trees. Spillmann Felser Leo Burnett's goal is not quantitative but qualitative growth. It looks as if the agency will succeed in this in its second year as well: Since the beginning of 2004, the Swiss Cantonal Banks and Herren Globus have been relying on SFLB's brand ideas.
Newcomer Agency of the YearThe competition for Newcomer Agency of the Year was held for the 13th time in 2003 by the Advertising Yearbook. A jury of well-known experts reviewed the entries from Germany, Austria and Switzerland.
The evaluation was based on the following three criteria:
a) quality of advertising work for the agency's clients
b) economic success of the agencyc) quality of self-promotion
and PR of the agency.
The "Newcomer Agency of the Year" competition was first held in 1991. In the meantime, it has found a great echo in the professional world, because newcomer agencies cause a stir in the communications market in many different ways. The competition is one of the most important platforms for the award-winning agencies to showcase their creative power and commercial performance.
and put it to the test. (WW)
Dream team with gray temples: (from left to right) Martin Spillmann, Executive Creative Director, Peter Felser, CEO, Peter Brönnimann, CD, Rolf Zimmermann, Managing Director. CFO Michael Waeber is missing from the photo.
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Guaranteed exciting, guaranteed eye-catching: campaigns for Globus and Swisscom.
Sarah Rieder