Digital accessibility: a guide to a more inclusive future

Companies must ensure digital accessibility—an important step toward the inclusion of 1.8 million people in Switzerland. Nils Kümins’ award-winning bachelor’s thesis provides practical solutions and takes into account EU Directive 2019/882.

In an increasingly digital world, it is essential that companies make their products and services accessible to people with disabilities. This aspect of digital accessibility was the focus of Nils Kümin's bachelor thesis, which was awarded the UBS Sustainability Prize. The thesis provides valuable recommendations for action for Swiss companies to identify the need for accessible offerings and to meet the new legal requirements of EU Directive 2019/882.

Although Switzerland is not a member of the EU, Swiss companies operating in the EU are bound by the directive. It requires accessibility in digital products and services in order to promote inclusion. Nils Kümin shows how qualitative interviews with those affected and company representatives can be used to develop practical approaches for the implementation of digital accessibility.

His research reveals that although there is a great need for accessible solutions, there are still numerous hurdles - from economic concerns to technical know-how - that need to be overcome. The recommendations for action developed by Kümin help companies to take concrete steps to implement digital accessibility and adapt to legal requirements.

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