These are the departments PR argues with the most

Most disputes are between media spokespeople and the management. Disputes with colleagues from marketing are only a little rarer. The finance department ranks third among internal conflict partners. This was the result of a survey conducted by news aktuell and Faktenkontor. More than 160 communications professionals took part in the PR trend monitor, which revealed that the most controversy is with company bosses. Just under a third of communicators get worked up in discussions with the management (25 percent). If there is no dispute with the bosses, then it is with colleagues from marketing. 21 percent of the PR professionals surveyed regularly argue with the marketers. And there are also frequent trench wars with the finance department. In contrast, media spokespeople get on very well with the business development, controlling and customer service departments. Only just under one in ten say that they have disputes with those responsible for business development or controlling (eight and seven percent respectively). And only a tiny four percent of PR professionals clash with their colleagues in customer service from time to time.Who media outlets clash with the most (top ten):1. management (25 percent)2. marketing (21 percent)3. finance (16 percent)4. legal (13 percent)5. sales (13 percent)6. advertising (13 percent)7. IT (11 percent)8. business development (8 percent)9. controlling (7 percent)10. customer service (4 percent)Source: PR Trend Monitor 2017

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