New Editor-in-Chief at Contact Management Magazine
Change in the CMM Editorial Team: After 10 years and exactly 40 issues, the title of editor-in-chief of Contact Management Magazine is passing from Claudia Gabler to Meike Tarabori.
"I am very happy with the appointment of Meike Tarabori, because I am convinced that Meike is exactly the right personality to lead CMM into a successful 360° future," Claudia Gabler said in a statement on Tuesday. Meike Tarabori has enriched the Swiss trade magazine for service champions since June 2018 as publishing director and, from January 2019, also as editor-in-chief. The marketing and communications expert with university degrees in business, marketing, management and German literature knows digitalization not only from theory: at Kuka Robotics and most recently at Cybathlon ETH Zurich, she skillfully combined science, practice and her interest in technology. Starting with the current issue 1/2019, she gives the CMM a new face - with the trend-setting concept "cmm360" as a hub for service champions. "Shooting along is worthwhile - Meike has designed exciting editorial plans and attractive new multimedia packages," praises Claudia Gabler, who will devote herself to a new editorial and publishing environment after 21 years in the contact center universe.
