Faulty newsletter
We've been having some issues with sending out the newsletter lately. We hope things will improve soon.
It has certainly not escaped your notice that we have recently been struggling with problems with the newsletter. Because of this, we receive many inquiries and tips - thank you very much for your assistance, sympathy and criticism. Here are the facts:
- The newsletter has been sent incorrectly three times so far: At the beginning of last week, on Friday and on Monday.
- The incorrect newsletters are empty or have no editorial content. Furthermore, the link to the browser view does not work.
- The error is not due to you or your mail client. All subscribers received the newsletter sent during the night with errors.
- After an incorrect dispatch, we send the newsletter again manually the following morning. Therefore, you will receive it again in the course of the morning in correct representation.
- It is currently not yet clear what exactly triggers the error. Several potential error sources could (or had to) already be ruled out using the exclusion procedure.
We are confident that the newsletter dispatch will work as usual again soon. We would be pleased if you remain loyal to us despite the currently somewhat annoying circumstances and do not unsubscribe from the newsletter. If you have already done so, you can log in here log back in with just one click and entering your e-mail address. (hae)
The erroneous newsletters look like this:
