Successful communication on the office floor
BOOK TIP The so-called corridor radio is an important factor in everyday communication. Information is exchanged, passed on or obtained in passing. In his book, author Stefan Häseli reveals the importance of everyday language and how conversational situations can be mastered more easily in the corridor at work.If you meet colleagues by chance in the corridor, in the coffee kitchen or at lunch, conversations almost always ensue. Sometimes it's the typical office gossip, other times it's about important topics. Those who have mastered this informal everyday communication have an advantage. "The focus in communication is often placed on challenging conversational situations. That's important, because that's where the crisis happens. What is all too often forgotten is that life consists of 90 percent normality," says Stfan Häseli, and it is precisely this normality in everyday life that the new book "Successful communication on the office floor" is about. The former Swiss cabaret artist, who has been working as a communication trainer and speaker for many years, begins by analyzing everyday language based on its history, background and laws. Based on this analysis, Häseli provides practical and humorous tips on how to better master everyday conversational situations at work. Field tests and their results as well as case studies and everyday stories form the basis of practical exercises for successful communication in everyday life. Individuals learn how to use supposedly informal conversations productively and thus benefit personally from the "information exchange on the floor". The book contains six speed dating rules to improve everyday communication as well as practical tips for managers to ensure respectful communication in everyday life. "One-way stories" to promote communicative understanding round off the book with a dash of humor.Successful communication on the office floorHow to master everyday conversational situations at work224 pagesISBN 978-3-648-06836-6Publisher Haufe
