These are the nominees of the Customer Relations Award 2022
Numerous companies submitted projects relating to the design of sustainable customer relationships for the Customer Relations Award 2022. Three projects were nominated in each of six categories.
The Customer Relations Award is a platform that has been celebrating and honoring projects related to customer service, customer centricity and customer relations for 14 years now. In various categories, companies can showcase their expertise and present their commitment to both customers and employees.
A total of 18 companies were able to convince the jury this year with their projects relating to customers and employees. At Cmm360.ch there is constantly updated information about the commitments and projects with which the companies and teams have applied this year.
Award Night on November 22
The winning works in each category will be announced on November 22, 2022 in the context of the award night at Aura Zurich and via livestreaming. Furthermore, in the following year 2023, all winners will not only receive visibility in the trade magazine Cmm360.ch offered the opportunity to present the project to other interested parties as part of the "CRA Safari Events", which Cmm360 organizes together with Callnet.ch.
Both nominees and winners have the opportunity to appear as guest lecturers at the award partner HSLU and present their project and approach to students in a lecture.
CRA: The nominees 2022
Category: Customer Experience (presented by BSI):
Category: Customer Focus (presented by Service Excellence Cockpit):
Category: Employee Focus (presented by Aureus):
Category: Innovation (presented by Genesys):
Category: Newcomer
Category: Field Service Management (presented by SKDV)
