Serviceplan Suisse asks good questions about digitization for Swisscom
Digitization poses many questions for Swiss SMEs. Serviceplan Suisse's current campaign for Swisscom addresses the most pressing of these - and also shows where answers can be found.

The aim of the campaign is to address SME owners as directly as possible and motivate them to take action. Through portraits photographed in authentic office environments, quoted questions written in dialect in the German-speaking part of Switzerland, and above all through concrete call-to-actions.
The communication measures developed and implemented by Serviceplan Suisse include advertisements in trade magazines and major Swiss newspapers such as NZZ, View and Le Temps as well as online banners and social media ads. Swisscom also developed and implemented social media measures internally.


Customer: Swisscom (Switzerland) Ltd. Responsible at Serviceplan: Günter Zumbach, Jan Krohn (text), Hanning Beland, Thomas Müller (art direction), Carina Kienzle (graphics), Marcin Baba (executive creative direction), Edi Walker, Selma Caglayan (consulting), Nathalie Jakober (art buying), Peter Schäfer (chief strategy officer), Sonia Ducu, Raul Serrat (overall responsibility). Production: Stories (production); Johannes Diboky (photographer).

