Zalando tests premium evening delivery in Switzerland

Following the successful expansion of same-evening delivery in Germany, Zalando is now testing it in Switzerland: Since the end of June, CO2-neutral cargo bikes from the company Notime have been bringing Zalando parcels to Zalando customers in the Zurich area. 
 
In addition to speed, convenience and control over their own parcel are becoming increasingly important for Zalando customers. Private and professional life and changing priorities determine daily routines - but not parcel delivery. Accordingly, this must adapt to the customer and be integrated into everyday life.

For Zalando customers, this means that their package is delivered when they are actually at home. The company already offers this type of delivery in more than 20 German cities: "The higher satisfaction and loyalty resulting from fast evening delivery is reflected in our customers' buying behavior: Satisfied customers order more and more frequently. We are therefore firmly convinced that fast or flexible delivery and return options such as same evening or next day delivery and returns pickup will become the new standard in metropolitan areas," says Lisa Miczaika, Vice President Central Europe and responsible for Zalando's Swiss business.

With Zalando, Swiss Post can thus further improve the transport and same-day delivery of orders, for example, and meet customer needs even more closely. "We are delighted that Zalando has chosen us as its logistics partner and are looking forward to seeing the results of the joint pilot," says Dieter Bambauer, Head of PostLogistics at Swiss Post. 
 
The premium same-evening delivery is made exclusively by bicycles and e-vehicles optimized for urban logistics. "In addition to flexible delivery over the last mile, our climate-friendly transport ensures a sustainable logistics approach that is forward-looking," says Berko Sierau, responsible for research and innovation at Notime.