New tools and services for print service providers

Xerox supports the development of appropriate business models.

(pr) Xerox supports the development of suitable business models
Xerox has strengthened its service portfolio with two new offerings designed to help print service providers find and successfully implement the right business model for their operation. The new services are called "Digital Readiness Assessment" and "Digital Printing Sales Management Guide." The services are aimed at print shops, graphic arts businesses and corporate departments involved in graphic communications.
With the new "Digital Readiness Assessment" service, Xerox supports its customers in the development of digital applications. In addition, this service makes an important contribution to increasing sales and paves the way for taking advantage of the benefits and opportunities offered by digital printing solutions.
The service first involves a series of consultations conducted with the customer. Xerox then examines 17 relevant elements of each customer's business and compares them to the world's most successful graphic arts companies. Finally, Xerox produces a comprehensive report for management that details, among other things, the top three recommendations that can improve profitability.
Quality management according to Lean Six Sigma Digital Readiness Assessment" is the result of a project based on the Lean Six Sigma methodology. As part of this project, Xerox specialists examined how many pages customers produced on digital production printing systems. The resulting analysis is based on the Lean Six Sigma methodology and leverages new Xerox software and services. The analysis also incorporates information from communications industry experts. Xerox Lean Six Sigma is a data-driven approach to reducing waste and variation within production processes.
New Sales Management Tool To help print service providers recruit and train sales staff to sell digital solutions, Xerox is making its collective expertise in this area available to printers. Based on its own sales methodologies, Xerox's new Digital Printing Sales Management Guide tool provides customers with detailed information on how to train their sales force. The goal is to enable sales staff to better understand customer needs and generate new revenue from digital solutions.
The "Digital Printing Sales Management Guide" provides not only information, but also best practices and procedures that show print and publishing business leaders ways to identify, hire, pay and train salespeople to sell digital printing solutions.
Some of the important strategies outlined in the guide include:
- Planning and training for digital printing solutions and systems
- Leading a successful sales team for digital printing solutions
- Maximizing results in sales 
- Performance-related compensation for sales employees.
The new Digital Readiness Assessment service and the Digital Printing Sales Management Guide are part of the ProfitAccelerator collection. This collection of more than 40 tools, programs and services is the industry's largest offering of support services for digital print service providers.
 
About Xerox EuropeXerox Europe, the European division of Xerox Corporation, markets the full range of Xerox products, solutions and services, as well as related office supplies and software. The main focus is on small to large office environments and the printing and graphics industries. Services include consulting, system design and management, and outsourcing of documents and document-intensive processes.
Xerox Europe also operates manufacturing and logistics facilities in Ireland, the United Kingdom and the Netherlands, as well as a research and development center (Xerox Research Centre Europe) in Grenoble, France.

More articles on the topic