Customer reviews on the Internet: And which review type are you?
Trusted Shops analyzed millions of customer reviews and, based on this, compiled a list of the most common types of reviews.
Thanks to the internet, consumers can find out what other customers think about an online store and what experiences they have had with it at any time and any place. The rating behavior of customers is sometimes more similar than many people think. Trusted Shops has identified five types of reviews and presents them in an infographic:
