Swisscom disruption resolved in northwestern Switzerland
Swisscom has resolved the service outage in northwestern Switzerland that affected tens of thousands of customers. According to the telecommunications provider, internet, television, and landline phone service via the internet were back up and running for all customers by 10:30 p.m.
The problem occurred on Tuesday morning. It was initially reported that around 4,000 customers were affected, but on Wednesday Swisscom put the number of those affected at "several tens of thousands". Among other things, the livestream of the parliamentary session of the Basel-Stadt Grand Council was also offline.
A provisional solution had been implemented so that the affected customers were back online between 9.30 and 10.30 p.m. on Wednesday evening, a Swisscom spokeswoman announced late on Wednesday evening. Work on a definitive solution was ongoing.
The reason for the outage was a fault on a network server at a node. The supplier of the affected network element was involved in rectifying the fault, according to Swisscom. According to the company, it supplies its services to around 80,000 customers in the affected area. (SDA)
