Internet disruption for Swisscom customers in northwestern Switzerland
Tens of thousands of Swisscom customers in northwestern Switzerland are currently experiencing disruptions to their Internet, television, and landline service via the Internet. The cause is a malfunction in a network component.
The cause of the outage has not yet been clarified, a spokeswoman told the SDA news agency. The fault occurred in a network server at a node. It is still unclear how long the disruption will last. Internet services have been interrupted in part since Tuesday morning. The number of customers affected has increased since then. While there were still around 4000 affected on Tuesday morning, by late afternoon there was talk of "several tens of thousands". Among other things, the livestream of the parliamentary session of the Basel-Stadt Grand Council was offline. The supplier of the affected network element was involved in troubleshooting, Swisscom added. According to the spokesperson, the company provides its services to a total of around 80,000 customers in the affected area. (SDA)
