Two Swiss call centers merge
The two Swiss call centers Callpoint and Tempobrain are pooling their complementary strengths and merging as of 15 October 2015. The combined group employs 510 people. No job cuts are planned.
The two companies will continue to operate under their current names, as announced in a press release on Tuesday. Customers will benefit from an expanded range of services. The group's headquarters will be in Baden.
Continuity and growth prospects
The existing company management will continue to be responsible for strategic and operational management. With Markus Buser, now CEO of Tempobrain, as CEO and Derek Bollag, now CEO of Callpoint, as Chairman of the Group's Board of Directors, continuity is assured.
Founded in 2007 Callpoint for sales-oriented dialog marketing and 7/24 customer care services as well as digital solutions. With over 270 employees at its headquarters in Baden and branches in Basel and Geneva, the company serves around 350 customers.
Tempobrain started in 1998 and today employs around 240 specialists. The company, which is now headquartered in Zurich, offers customer service and call center staff for hire, its own call center with 130 workstations in Niederwangen near Bern and 60 "work at home" workstations, as well as sales and promotional support for point-of-sale assignments.
