Employer's duty of care: do not allow conflicts to fester
Wherever people work, there are discussions, arguments, and sometimes even heated exchanges. Friction is part of everyday work life.
If the problems are taken seriously and actively addressed, they can usually be resolved. Conflicts that are dealt with openly and fairly can even provide valuable impetus. However, in many companies they are perceived as disruptive, ignored or suppressed. In doing so, employers violate their legal duty of care.
Read the full article by Irmtraud Bräunlich Keller, Team Leader of the Employment Department at the Beobachter Advisory Center, in the current print edition of Werbewoche (01/2015).
