Xing: How Swiss are ripped off

Xing is one of the most popular social networks. But a drastic price hike for Swiss users has sparked backlash. A price comparison shows how Swiss users are being ripped off. However, those who act quickly can avoid the extra costs.

Last week, Xing announced via e-mail that it was switching its invoices from euros to Swiss francs. This had been done at the "popular request" of customers. At the same time, prices were massively increased. Depending on the contract, the price increase is 65-85 percent. This means that a membership for Swiss users is now almost twice as expensive as for Germans, according to a statement.

xingfail_infografik

After users discovered the price increase, a storm of protest broke out over Xing on the Internet. Angry users voiced their displeasure on Twitter and on the official Xing blog.

Specifically, Xing is accused of three points:

● Non-transparent communication during the price increase: the price increase was cleverly hidden in a product communication.
● Whitewashing: According to Xing, "(this) is done at the customer's request".
● Discrimination against Swiss users: Germans pay significantly less than Swiss.

User Moritz Adler: "I was a Xing customer for years and was already a member when the network was still called OpenBC. However, I find the current price increase only for us Swiss outrageous and have therefore cancelled my Premium membership."

Members who react now can escape the cost trap, however, according to a statement from the Xingfail initiative. The price increase gives customers a special right of termination. From now on, anyone who cancels their Premium subscription up to three weeks before it is due to be extended can terminate the contractual relationship without having to bear the additional costs.
 

Membership

old in euro

old in CHF

new in CHF

% Increase

two-year

128,30 €

Fr. 156.53

Fr. 286,80

83,23%

one year

77,11 €

Fr. 94,07

Fr. 155,40

65,19%

 

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