Wetalkwithyou.com and ViznerBorel bring video chat with integrated online store
Just how widespread and pervasive the consumer demand for online audiovisual advice is has likely been clear to everyone since the COVID-19 lockdown, if not before. With Commerce-Chat, Wetalkwithyou.com is now launching the first video chat platform with an integrated online store.
The system is as simple as it is obvious: Customers are advised live by a sales person on the website via video chat. This is where the personal consultation takes place, which is particularly indispensable for products that require explanation. Customers are guided virtually through the sales area. At the same time, products from the online store can be displayed, compared and purchased online. The chat is intended to bring the digital shopping experience as close as possible to that in the store.
The Commerce Chat was developed by Wetalkwithyou.com, the Zurich agency for digital communication. It can be integrated on any website and does not require an existing online store at the retailer.
