Bank Thalwil goes new ways

How can a bank meet the challenges and what will the branch of the future look like?Wichtige Kundensicht der Zukunftswerker_n

"Experts often think past customers"

"Experts have a tendency to think past the clientele. They then choose complex and expensive designs and easily overlook the real needs. The Future Builders bring in new aspects that are very valuable," says Dr. Adrienne Suvada, who is supporting the project on the ZHAW side. Sandro Meichtry, Head of Sales at Bank Thalwil, is also happy about this project: "This direct exchange is an important experience for our bank. Normally, the projects are already finished and then handed over to the customers. Here, you can actively participate. This collaboration is unique. "The Future Builders will meet for two more workshops in November and December.

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