Callpoint and Tempobrain call centers merge
CALL CENTER The two leading Swiss call center service providers are pooling their complementary strengths and merging as of 15 October 2015.
Derek Bollag, now CEO of Callpoint, becomes Chairman of the Board of the Group.Callpoint AG, Baden, and Tempobrain AG, Zurich, announced today that they will merge as of October 15, 2015. The headquarters of the group of companies will be Baden. The two leading Swiss call center service providers employ a total of 510 people in Baden, Zurich, Basel, Bern (Niederwangen) and Geneva. No jobs will be cut.Growth prospectsThe current management team will continue to provide strategic and operational leadership. They are Markus Buser, now CEO of Tempobrain, as CEO, and Derek Bollag, now CEO of Callpoint, as Chairman of the Board of Directors of the group. "The two companies complement each other perfectly - both in terms of the services they offer and culturally," says Chairman Derek Bollag. "The combination of the two companies allows us to capitalize on significant growth opportunities from a position of strength."Broader offerFor customers, which include leading companies in the telecom, energy, financial and mail order industries, the integrated company offers a much broader range of services. "We are convinced that our customers will appreciate the combined know-how. Our employees in call center operations, staff leasing and digital and dialog marketing will have interesting opportunities for further development as a result of the mutual exchange," says CEO Markus Buser. "In doing so, we will continue to focus on the highest service quality 'Made in Switzerland'."
