Swiss Boeing 777 with Internet and telephony on board
With the introduction of the Boeing 777-300ER into its fleet, Swiss will offer passengers in-flight Internet access for the first time. Passengers will be able to choose from three different packages. During a one-year trial period, roaming phone service will also be available.
From February 2016, the new Swiss flagship, the Boeing 777-300ER (pictured below), will commence regular scheduled services. The new long-haul aircraft will have wireless internet in all three travel classes. Access will be provided via a broadband connection. This will enable Swiss passengers to surf the Internet and send e-mails on their laptops, tablets or smartphones.
Three data packages to choose from
To meet different usage requirements, Swiss offers its passengers a choice of three different data packages. For passengers who want to check their e-mails briefly or visit a few websites, Swiss offers the 20 MB Swiss Connect data package for CHF 9. The 50 MB Swiss Connect data package for CHF 19 is suitable for frequent surfers. This package allows passengers to surf social networks or use the Internet connection for work. Finally, the 120 MB Swiss Connect package for 39 francs gives passengers even greater flexibility. This allows the Internet to be used to almost its full extent (without streaming). First Class passengers receive a free data package with 50 MB. Swiss is currently examining the possibility of making its entire long-haul fleet, including the Airbus 330 and 340 aircraft, internet-enabled in order to better meet customer requirements.
Making calls on board via roaming
As part of Internet on board, Swiss will also activate roaming telephony including SMS and data for a test phase of one year. This is Swiss' response to market research results within its customer base. The prices for these services are subject to the respective contractual conditions between the on-board telephone provider, AeroMobile, and the passenger's telephone provider. Swiss will closely monitor this test phase and carefully review any customer feedback. As the safety and well-being of passengers is of paramount importance to Swiss, roaming telephony will only be permitted on night flights during service hours. As soon as the cabin lights are switched off, use is no longer permitted.
Use on the intercontinental route network
The new Boeing 777-300ER aircraft will primarily be deployed on routes to Hong Kong, Bangkok, Los Angeles, San Francisco, São Paulo and Tel Aviv as of the summer flight schedule.
