Helponline.ch - Consulting platform in revised design

On Switzerland's comprehensive advice platform, users can obtain information around the clock and download useful fact sheets, checklists and sample letters on various legal areas such as work, housing, consumption and family.

"We've changed the design from Helponline.ch and Observer.ch have been adapted to each other," says Monica Muijsers, Head of Digital at the Observer. "The user guidance has been simplified, and the design of the platforms has been made clearer." With the re-design, the user-friendliness of Helponline has been decisively optimized. Legal advice on the Internet now leads even easier and faster to the goal. The re-design also opens up new possibilities for precisely addressing the target groups of commercial partners. With an appropriate channel sponsoring, a partner can address the interested target group without wastage.